| It is a myth, that inbound mails have nil cost.... know more |
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| Mailing costs can be quite perturbing especially.... know more |
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| Mailroom is the gateway of communication .... know more |
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At Avon, we offer customized solutions to address the needs of various sectors.
Conventionally Banks, Insurance companies, Financial institutions, Large manufacturing companies, Educational institutions are the prime users of professional mailroom service providers.
However, in India the requirements are different and requires innovative & intelligent customization. Whereas, the solution is unique for every customer we handle, the types of mailrooms can be broadly classified as follows:
Front-end Mailrooms address the mailroom requirements of manpower & technology intensive businesses such as IT, BPO, etc. Front end mailrooms require manpower who are skilled and well trained. In front-end mailrooms, client employees collect the mails from the mailroom and there is a high level of employee-mailroom interaction. Therefore, all mailroom employees are trained to be well spoken, handle employee queries, data entry and are technology savvy.
Back-end Mailrooms address the mailroom requirements of manpower & mail intensive businesses such as Banking, Insurance, Telecom, etc. Back end mailrooms require manpower at various skill levels such as field staff for mail rounds, data entry operators, Supervisory manpower for vendor interaction and overall mailroom management. Training is imparted according to the skill levels. |
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| Front end Mailrooms |
| Features are… |
Avon’s Solution |
- Emerging sectors with rapid growth
- Transnationals
- Low mail vendor base
- Sophisticated systems
- More inbound mails, so high mailroom interaction
- High volume international mails and Low volume
- domestic mails
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- Very technology intensive
- High quality manpower – well trained & skilled
- Intensive mailroom & user interface through up to date technology use
- Total user delight & empowerment
- High intangible benefits
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| Back end mailrooms |
| Features are… |
Avon’s Solution |
- Conventional mailroom users
- Rapid growth
- Multiple branch structure
- High volume of outbound mails - domestic & inter
- branch mails
- High mail vendor base
- Incoming mails – scope for pre-processing by mailroom
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- Very manpower intensive
- Moderate technology use; Process intensive
- Combination of skilled and semi skilled manpower
- Intensive vendor management practices
- Pre-processing of incoming mails
- High tangible benefits
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